Goods are nonreturnable or refundable after purchase. All goods are ship with confidence as we would not send out faulty goods unless for goods with manufacturer’s defects.
Returns must be made within 7 days from date of purchase.
The goods must returned together with the receipt and original condition in original shipping box as received.
If the goods has been used or damaged by the customer, there will not be any refund and exchange.
If the goods have been damaged during shipment please notify us within 24 hours of receiving your parcel and we will contact courier company for further adjustment.
Giant Fish Tackle will not be responsible if your shipment is lost during the return transit.
Kindly email your inquiry to firstname.lastname@example.org before returning the goods otherwise the request will not be processed.
Do email your inquiry with the subject “Return Item”, picture(s) of your item(s) & condition and order details.
Customer are required to send back the affected goods to us via a courier service that pre-arranged by Giant Fish Tackle for the pick-up. Customer would have to bear the postage fees for shipping item(s) back to us during the return.
Please return your purchase to the following address:
Giant Fish Tackle
No 269, Lorong Permai 3/1, Taman Desa Permai 2, 09600, Lunas, Kedah, Malaysia.
For more information, please email us email@example.com for you inquiry.
We will contact you during working days and hours.